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Help Center

Help Center

General Questions

How is the sound quality?

What's the difference between the PX1 "ActiveSports" and the PX1 "Standard"?

What if I sweat really bad? Will my earbuds be safe?

How do I connect them to my phone?

How can I answer a call?

How long does the charging box take to charge?

Do you offer some kind of warranty on your earbuds?

Can I still order the standard model for $89.99?

How quickly do you respond to emails queries?

How do I buy?

Do you have an instruction manual?


Shipping information

Delivery Times

Shipping Costs

Shipping Tips

Warranties and Returns

Return Information

General Refund

Refund Policy

Return Shipping

Late or missing refund (If applicable)

Warranty Information

Warranty Policy


Payment Information

Payment Options


Credit Card Security